About Me 0085: repair appliance

Although we'd been nursing along our older washing machine and dryer combo for a while, I finally realized we needed someone to repair them. Our clothes washer was totally unbalanced and our dryer was making a terrible noise. We'd had an unsatisfactory experience with one local company, Broad Ripple Appliance, so I decided to use Turner Appliance of Indianapolis.

Turner Appliance of Indianapolis offers quick service and polite employees

We use our washing machine daily and I didn't want to go for more than a week, causing laundry to pile up. Happily, Turner Appliance employees were able to schedule an appointment within two days. I was very pleased by this. To make the appointment, I simply called their phone number at (317) 788-9180. Alternately, you can check out info at their website, located here . When it comes to washer and dryer repairs, they are known for quality service and fair prices. I was about to put them to the test.

The Turner Appliance service provider, Indianapolis location, arrived promptly

I don't have much free time in my day so I hate to wait around, possibly for hours, for a service provider to show up at my home. Before arrival, an employee from Turner Appliance phoned and let me know he'd arrive in the next 15 minutes. This meant he'd be right on time! I appreciated the phone call so I could do a final check of my washing machine and dryer, just in case I'd forgotten to take any laundry from either machine.

True to his word, the Turner Appliance service provider showed up on time, shook my hand and introduced himself. He also took care to make sure his shoes were free of dirt, even though the day was warm and dry. I thought this was especially considerate of him. Not all service providers have been as careful nor have they cleaned up any dust or dirt that they tracked into our home.

Turner Appliance in Indianapolis sent a service provider who listened carefully to me

I explained my problems with both my washing machine and dryer in detail. The washing machine was completely unbalanced and leveling the legs was not solving the problem. The dryer was making a terrible noise and not drying our clothes quickly. Also, we have a strange lint trap that allows lint to fall into areas of our dryer that aren't easily reached. As the Turner Appliance repair man listened, he asked short questions, ones that I could easily answer. He clearly understood what I was saying and the situation - a noisy dryer and an equally bothersome situation with our washing machine, both needing repairs.

Turner Appliance in Indianapolis saved us money by giving simple tips on DIY repairs

When I mentioned the issues we had with our lint trap, with dust falling deep into our dryer, the service provider actually showed me how to open up the front panel on my dryer and access the clogged lint that way. No other service provider or company, including Broad Ripple Appliance, had suggested that we could handle this ourselves. By showing me this step, the Turner Appliance service provider made me feel capable of handling this issue myself, one that had been so frustrating. Lint had been getting on our clothing and I hadn't been able to get to it. Now I knew the secret!

Our washer and dryer were quickly fixed by the Turner Appliance repair man

At every point, he explained what he was doing - and why. He balanced our washing machine but did note that we might need to replace it within a year. He also showed me a nicked spot in part of our dryer, one that was contributing to the odd noise I was hearing. The noise did disappear once we got the lint trap totally cleaned out and he made sure everything was properly balanced. He also suggested we avoid fabric softener sheets, noting that they could cause lint to build up more quickly and perhaps shorten the life of our dryer. This was news to me!

Turner Appliance in Indianapolis charged a fair price

I've had service providers charge as much as $75 to come to our house, even for a quick fix. In one case, the Broad Ripple company had spent less than 5 minutes in our home but still charged a high rate. The Turner Appliance service provider only charged a flat fee of $70 for his time, yet spent hours at our home. There was also a service charge of $39.95, which I felt was very reasonable because he was driving some distance to get to our home - and gas is not cheap! The total cost? $109.95. With the added information about how to access and clean excess lint that escapes the lint trap in our dryer, I could save money in the long run and possibly minimize service calls.

The service provider from Turner Appliance discussed the pros and cons of washer and dry repair or replacement

We were never pressured to replace our washing machine or dryer. However, the repair man gave me a clear comparison of the cost of replacing various parts on our appliances compared to buying a new washer and dryer. He also discussed energy savings benefits for newer appliances. He thought our machines could last another 1-3 years or maybe even longer - with proper maintenance, including the DIY tips he'd shared. In short, there was no pressure to buy an immediate replacement, although he did make sure I knew the pros and cons of keeping an older washer and dryer. Our combo is less energy-efficient than newer ones might be.

Itemized receipts and details about washer and dryer repair made Turner Appliance, Indianapolis location, a winner!

The receipt provided by Turner Appliance in Indianapolis was much clearer to me than the one given to us by the Broad Ripple company we'd used. Work and services performed on our washing machine were clearly listed and the technician's name and receipt number was also listed. As noted above, the company advertises quality service and fair prices and my experience is that they certainly deliver on that promise - and more- by giving customers tips and information to help maintain their appliances in between service calls.

Turner Appliance in Indianapolis - services offered

Although we only had our washing machine and dryer repaired, the company can also repair refrigerators, stoves and many other appliances. Simply check out their website or call them to see if they can accommodate your needs. They offer warranties on parts and their service area can be seen here , revealing that most service charges are $39.95. If excessive travel is required, charges can be as high as $59.95 but that would only be if they were required to travel outside the major counties in the Indianapolis area.

Turner Appliances, Indianapolis location - contact info

Phone (317) 788-9180

Website: http://www.turner-appliance.com/index.html

Appliance repairs are expensive. On the other hand, so are new appliances. Used appliances cost less, but then you are faced with repair costs again to keep them running. It's a vicious circle, but one we can break by doing our own appliance repairs.

Before the advent of the Internet, especially the World Wide Web, do-it-yourself appliance repair was problematic to say the least. Manuals were expensive, if you could find them at all, and parts were often hard to locate. I found myself doing a lot of figuring it out as I went - not always the best strategy for machinery repair.

Now, though, there are a wide range of resources available online for the do-it-yourself repairman. This article will guide you through some of the options. Though it is by no means an exhaustive list, there is plenty here to see you through to saving money by fixing it yourself.

The Good (Recommended)

American Appliance is my first stop for appliance repair information. The best features of this site are the diagnostic charts and the exploded views of subsystems with all the parts labeled. This site is invaluable for identifying potential causes of your problems and identifying the parts responsible so you can order replacements.

Appliance Aid offers a decent repair information section with detailed instructions for diagnosing and repairing many common problems. My biggest gripe with these instructions are they way they are formatted. More white space and some paragraph breaks would make these pages much more readable and, thus, more useful. In spite of that, this site provides excellent information on lots of different appliances and brands, along with a listing of manufacturers' telephone numbers and a section of appliance repair jokes for easing the stress.

Samurai Appliance Repair Man The Samurai Appliance Repair Man hosts a blog and a number of forums where you can ask questions about your appliance problems and get answers from the host and from other forum users. The Samurai Appliance Repair Man is occasionally sarcastic or satirical, but seems to give good advice. The forums are an excellent source of advice from experienced appliance repair professionals and do-it-yourselfers. He does ask that you contribute to his beer fund, though this is completely voluntary. It's a small price to pay for such good help.

Appliance Blog gives tips from an appliance repairman. The Appliance Blog also has asociated forums for quick access to other users' knowledge.

The Bad (Not Recommended)

Appliance411 is a Web site with no apparent purpose. It offers extremely limited help, and the forums are small and little-used. Parts listings are linked to RepairClinic.com.

ApplianceRepair.net is deceptively named. the only resources available here are printed and online manuals for purchase. It does have one feature of limited usefulness that lets you search for parts distributors by Area Code.

The Ugly (Don't Waste Your Time)

ApplianceStuff.com has VERY limited repair info. They have an online Parts Information Request Form, but no catalog.

Point and Click Appliance Repair is another site with extremely limited online help. If you purchase a part, they offer free help by e-mail.

Parts and Manuals

When the time comes to order parts, finding a trustworthy and dependable source is vital. These three sites offer online ordering and comprehensive parts catalogs. They accept major credit cards over a connection secured by Secure Sockets Layer technology. They all also have toll-free telephone numbers listed if you want to speak to a person.

RepairClinic.com is my preferred source for appliance parts. Their online catalog contains seemingly every appliance part you might ever need. If you don't know the part number or name or the maodel number of your appliance, their online Parts Detective will help you narrow your choices based on size, color, metallic or plastic, and location of the part in question. They keep virtually their entire catalog in stock and ship promptly. Highly recommended.

PartSelect.com carries an extensive inventory factory original or authorized replacement parts. They use several warehouses around North America, so parts can often be shipped from nearby for reduced shipping cost and fast delivery. The real drawback to PartSelect, and the consideration that keeps them from being my Number One pick, is that you must have the model number available to locate parts. Else, you have to browse through thousands of parts to find the right one. Since my washing machine, the appliance I spend the most time working on, has lost the plate containing the model number, this eliminated PartSelect from my top slot.

Appliance Parts Depot allows browsing to find the part you need by type of appliance, then brand name, then part description. Their catalog does not have pictures of many of the parts listed, so identification can be an adventure occasionally. AP Depot also has a Chat feature for help and support.

Do-it-yourself appliance repair is a good way to save money, if you have an adventurous mindset, and there is plenty of quality help available just a Web browser away.

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